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Last update: September 21, 2026

This text provides information regarding the processing of your personal data by Piano Import Export and Logistics Services Limited Company within the scope of the Personal Data Protection Law No. 6698 (“data protection law). It was prepared for the purpose of

1. Veri sorumlusu

Piano Import Export and Logistics Services Limited Company
Esenyalı Mahallesi Yanyol Caddesi No:61, Ofis 126, Varyap Plaza Pendik-İSTANBUL
E-posta: info@piano.com.tr

2. Categories of personal data processed

When you visit our website or contact us; Your contact data such as name and surname, company information, e-mail address, telephone number, message and request content may be processed. Technical data such as IP address, browser/device information and access records may also be processed for the secure operation of the site.

3. Purposes of processing personal data

  • Execution of offer, request and communication processes,
  • Planning operations regarding transportation, customs clearance, warehousing and logistics services,
  • Improving customer relations, service quality and website security,
  • Fulfillment of legal obligations and protection of rights in possible disputes.

4. Collection method and legal reason

Your data; It can be obtained directly from you through the website, quotation and contact forms, e-mail, telephone, face-to-face meeting and during the establishment or execution of the business relationship. The data are used for express consent, establishment or execution of a contract, fulfillment of legal obligations, establishment/use/protection of a right and legitimate purposes included in Article 5 of the KVKK. The interest is processed based on legal reasons.

5. Transfer

Your personal data, limited to the above purposes; It can be transferred to authorized public institutions and organizations, legally authorized private persons, information technologies, communication, consultancy and operation suppliers from which we receive services. Domestic or international transfers can only be made within the framework of the conditions stipulated in Articles 8 and 9 of the KVKK and by taking the necessary security measures. is carried out.

6. Storage and security

Your data is retained for the period required by the purpose of processing and the statute of limitations/storage periods in the relevant legislation. At the end of the period, the data is deleted, destroyed or made anonymous. Our company; It tries to prevent unlawful processing and access of personal data through access authorizations, record security and technical/administrative measures.

7. Your rights under KVKK

In accordance with Article 11 of KVKK; To learn whether your data is being processed or not, to request information if it has been processed, to learn the purpose of processing and whether it is used in accordance with the purpose, to learn about the transferred data. You have the right to know about third parties, to request correction of incomplete or incorrect data, to request deletion/destruction, to request that these transactions be notified to the transferred persons, to object to a result against you as a result of automatic analysis, and to request compensation for damages.

8. Application

You can submit your requests regarding your rights in writing, along with information and documents that will verify your identity, to our head office address or info@piano.com.tr You can send it to the address with the subject heading "KVKK Application". Applications are finalized as soon as possible and within the period stipulated in KVKK at the latest, depending on their nature.

This page is a draft clarification text prepared for the website. Before being published, the cookie, its supplier, and your international transfer and storage practices must be verified by your legal counsel.
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